Team Compliance Policies
Last Updated: May 17, 2025 | Binding for All NMS Team Members
1. Marketing Compliance Policy GDPR/CCPA
Scope
Governs all digital marketing activities including email, SMS, CRM systems, and data collection across NMS Group and subsidiaries.
Core Requirements
- Explicit Opt-In: All forms must use clear consent language with unchecked boxes
- Unsubscribe Links: Every marketing email must include a one-click opt-out
- List Hygiene: Prohibits use of scraped, purchased, or third-party lists without verification
- CRM Compliance: All platforms (HubSpot, Zoho, etc.) must:
- Log consent dates and methods
- Maintain suppression lists
- Enable easy data subject requests
Legal Alignment: Complies with GDPR Article 6 (Lawfulness) & 7 (Consent), and CCPA's right to opt-out of data sales (even though we don't sell data).
2. Data Handling Protocol INTERNAL
Our Data Lifecycle Rules
| COLLECT | Only what's necessary for the specified purpose (no "nice to have" data hoarding) |
| STORE | In password-protected drives or approved CRMs only - no local spreadsheets |
| SHARE | Internally via NDA-secured tools (Slack Enterprise, encrypted email) |
| DELETE | Fulfill deletion requests within 30 days across all systems |
| AUDIT | Quarterly reviews to purge data older than 24 months unless legally required |
Breach Protocol: Immediately report any suspected data incidents to security@nineteenmarketingservices.com - no exceptions.
3. NMS Team Pledge
At NMS, we blend creativity with precision and integrity. These policies aren't just documents—they're how we protect our clients, our team, and our vision in an era of global digital transformation.
We move fast, but never at the expense of compliance. We build bold campaigns, always grounded in ethical practice. This is our competitive edge.
Every team member is both a guardian of these standards and an ambassador for our values. When in doubt: protect first, create second, deliver always.
Your Commitment
- I've read and understand these policies
- I'll complete annual compliance training
- I'll speak up about potential violations
- I recognize that breaches may result in termination
© 2025 Nineteen Marketing Services (NMS Group). Confidential and Proprietary.