NMS Group – Internal Data Audit Report
1. Executive Summary
This comprehensive audit assessed NMS Group's data lifecycle practices across all major systems and workflows. The review focused on compliance with global privacy regulations and internal data governance policies, covering:
- Data collection methods and consent mechanisms
- Storage locations and security protocols
- Third-party data sharing practices
- Retention schedules and deletion processes
Scope included NineteenMarketingServices.com, NineteenBerry.com, and all internal Dream Team operational systems.
2. Data Inventory Overview
| System/Tool | Data Type Collected | Legal Basis | Location | Retention Period |
|---|---|---|---|---|
| HubSpot CRM | Names, Emails, IP, Lead Tags | Consent | Cloud (US/EU) | 24 Months |
| Website Forms (NMS) | Name, Email, Phone | Consent | Server - Germany | 18 Months |
| Google Analytics | IP, Geo-location, Behavior | Legitimate Interest | Google Cloud (US) | 14 Months |
| Meta Pixel | Ad tracking, device info | Consent | Meta Ads Manager | 12 Months |
| Freelancer NDAs | Legal Names, Passport Copies | Legal Obligation | Secure Drive (Pakistan) | 5 Years |
| Shopify (NineteenBerry) | Customer name, email, shipping address | Contract | Shopify Cloud (Canada) | 36 Months |
3. Key Findings & Compliance Status
4. Corrective Action Plan
| Task | Responsible | Deadline |
|---|---|---|
| Create centralized consent log | Digital Ops Team (Vera Way) | May 30, 2025 |
| Re-circulate Vendor Compliance Policy | B2B Coordinator (Nova Linq) | May 25, 2025 |
| Staff Training on Data Access SOPs | HR + Captain Volt | June 5, 2025 |
| Auto-delete rule on old CRM leads | CRM Admin | June 1, 2025 |
5. Audit Methodology
The audit team performed the following due diligence activities:
- Comprehensive system walkthroughs of all CRM, analytics, and ad platforms
- Technical review of website backend and cookie implementation
- Contract analysis for 12 vendor/service provider agreements
- Interviews with 8 key data handlers across marketing and operations
- Verification of server locations and cloud provider certifications
- Sample testing of data subject request fulfillment processes
6. Certification
This report represents a good faith examination of NMS Group's data practices. While several improvement opportunities were identified, no material compliance violations were found. All remedial actions will be completed by June 2025, with verification audits scheduled for Q3.
Approved by:
Team Captain | NMS Dream Team
info@nineteenmarketingservices.com
May 17, 2025
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